Analyst – Inbound Chat – Customer Services (Pune)
Wiki Article
We're searching for a dedicated and motivated Analyst to join our vibrant Customer Management team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound messaging. Your primary responsibility will be to provide first-rate customer service by assisting their inquiries in a timely and efficient manner. You will also play a crucial role in identifying customer needs and offering recommendations to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound chat platforms.
- Addressing customer issues with empathy and promptness.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a customer-focused with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a driven individual with a talent for customer service? Do you thrive in a fast-paced environment where you can solve problems? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the first point of contact for our valued customers, providing them with timely support via live chat. You'll address a range of customer inquiries, ensuring their delight.
- Strengthen your customer service expertise.
- Team up with a talented team of professionals.
- Gain valuable experience in the customer support industry.
If you are ready to grow your career, we encourage you to apply today!
Support Agent : Inbound Chat at Eclerx Pune
Are you a passionate communicator with a knack for addressing customer issues? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, assisting them with their questions through live chat.
- Duties include:
- Proactively connecting with customers via live chat
- Delivering prompt and effective solutions to customer inquiries
- Keeping a courteous and professional demeanor at all times
- Collaborating with other teams to guarantee seamless customer service
If you are a team player with excellent customer service skills, and a firm work ethic, we encourage you to apply! This is an amazing opportunity to grow your career in customer service while playing a role in a growing company.
Eclerx Needs Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with top-notch communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of business process outsourcing, and we're committed to providing outstanding customer experiences.
As an Inbound Chat Analyst, you will be the initial interaction for our customers via live chat. You will address concerns in a prompt and professional manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a interest read more in customer service? Do you shine in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently seeking talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first face for our customers, providing timely and exceptional support via live chat. You'll be responsible for handling customer inquiries, diagnosing issues, and guaranteeing a positive interaction.
We offer a collaborative work environment with opportunities for advancement. If you are excited to make a difference, we encourage you to apply!
Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a dedicated individual with a sharp eye for detail and a passion to offer exceptional customer service? Eclerx Pune is looking for an Inbound Chat Analyst to join our dynamic team!
In this important role, you will be the primary point of contact for our cherished customers. You will address their inquiries in a prompt and professional manner. Your customer service skills will be instrumental in fostering positive customer experiences.
At Eclerx Pune, we endeavor to create a collaborative work environment where you can grow both personally and professionally. We offer attractive compensation and benefits packages, as well as opportunities for personal advancement.
- As you are a self-motivated individual with a solid work ethic and a real desire to make a meaningful impact, we encourage you to apply!